Give us your feedback
In delivering the Woodsmith Project, we take our responsibility to the local area very seriously. We want to make sure that we are accessible, that we listen, and that we understand people's concerns and expectations. Responding quickly and effectively to the feedback we receive is an important part of this.
Please get in touch, using the channels below, if you have a concern or complaint. All complaints will be treated seriously, fairly and with courtesy. We aim to make an initial response within 24 hours and resolve complaints within three days, although it can sometimes take longer than this. We publish information about complaints, with the identity of the complainant kept confidential, to the Liaison Group Forum (LGF). The minutes of the LGF meetings are available here: https://uk.angloamerican.com/our-community/liaison-group-forum
Contact us:
24- hour community helpline: 0330 0886583
Email: [email protected]
Social media channels: Facebook: @AngloAmericanuk Twitter: @AngloAmericanUK LinkedIn: @UK – Anglo American
YourVoice
Alternatively, you can contact YourVoice, Anglo American’s Whistleblowing service, which is available to our staff, contractors, suppliers and all of our stakeholders. This is a confidential service that allows you to challenge any behaviour that conflicts with our Values and Code of Conduct, without fear of retaliation. Anything you report in good faith will be taken seriously, treated with the utmost confidentiality and investigated by an independent team. You also have the option of remaining anonymous.
How to contact YourVoice
Online: http://www.yourvoice.angloamerican.com/
Phone: 0800 0688792